Shipping Policy

Effective Date: February 12, 2025

At Auradrobe.shop, we make sure your favorites arrive swiftly and safely. Here’s a simple guide to how we process and ship your orders.

Company Info:
AXIS ARCHITECTURE + DESIGN, INC.
1000 Brannan St Ste 404, San Francisco, CA 94103-4796
Phone: +1 415 371-1400
Email: service@auradrobe.shop

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Processing Time

After you place an order, we take 1–3 business days to verify, prepare, and send it off to our fulfillment center.
During busy seasons, there might be slight delays — if so, we’ll keep you informed via email or phone.

Shipping Time

Shipping time is how long your order takes to travel from our fulfillment center to your doorstep.

• Standard Delivery: 7–14 business days

We ship to:

• Australia

• Canada

• United States

• Other international destinations

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Shipping Costs

• Free Shipping: Orders over $60.00 qualify for free shipping.

• Standard Shipping Fee: Orders between $0.00 and $59.99 will be charged $10.00.

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Expedited Delivery — For When You Can't Wait

1. What Is Expedited Shipping?

Want it faster? Select Expedited Shipping at checkout — it gets your order moving even quicker.

2. When It’s Available

Expedited shipping applies if:

• You choose the expedited option and pay the extra fee.

• Your order is ready to go and the address is eligible.

3. Expedited Shipping Fees (By Weight)

• Up to 1kg: $10

• Each additional kg: +$5

4. Delivery Timing

• Urban Areas: Delivered within 24 hours of confirmation.

• Suburban or Remote Areas: Delivered within 48 hours.

5. Important Note

Expedited shipping fees are non-refundable unless we miss the promised delivery window. If you cancel after choosing expedited delivery, the shipping fee won’t be refunded.

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Questions?
Reach out to us at service@auradrobe.shop — we’re always here to help.