Effective Date: February 12, 2025
At Auradrobe.shop, we make sure your favorites arrive swiftly and safely. Here’s a simple guide to how we process and ship your orders.
Company Info:
AXIS ARCHITECTURE + DESIGN, INC.
1000 Brannan St Ste 404, San Francisco, CA 94103-4796
Phone: +1 415 371-1400
Email: [email protected]
After you place an order, we take 1–3 business days to verify, prepare, and send it off to our fulfillment center.
During busy seasons, there might be slight delays — if so, we’ll keep you informed via email or phone.
Shipping time is how long your order takes to travel from our fulfillment center to your doorstep.
Standard Delivery: 7–14 business days
We ship to:
Australia
Canada
United States
Other international destinations
Free Shipping: Orders over $60.00 qualify for free shipping.
Standard Shipping Fee: Orders between $0.00 and $59.99 will be charged $10.00.
Want it faster? Select Expedited Shipping at checkout — it gets your order moving even quicker.
Expedited shipping applies if:
You choose the expedited option and pay the extra fee.
Your order is ready to go and the address is eligible.
Up to 1kg: $10
Each additional kg: +$5
Urban Areas: Delivered within 24 hours of confirmation.
Suburban or Remote Areas: Delivered within 48 hours.
Expedited shipping fees are non-refundable unless we miss the promised delivery window. If you cancel after choosing expedited delivery, the shipping fee won’t be refunded.
Questions?
Reach out to us at [email protected] — we’re always here to help.
